Bennetts Funeral Directors – Customer Reviews from our Essex families.
At Bennetts Funerals and undertakers we take great pride in offering our customers professional and caring, undertaker and funeral director services to bereaved families in Essex. We would greatly appreciate your thoughts and comments on the service and care you received from our staff. Thank you.
Submit your review
Just a quick note to thank you and your helpers, for giving your time to the recent Bereavement Group in Essex. Surprisingly to me, I found it more helpful than one to one counseling. Listening to people other than myself baring their souls gave me some comfort. Once again thanks for your time and effort, it was greatly appreciated.
We would like to say big thank you to Lee and all the Bennetts Staff on our aunties funeral. Your company always goes that extra mile to help us give a good send. Thank you.
I just wanted to drop you a short line for taking such good care of us during such a difficult time. You made a situation that had to be dealt with bearable for both mum and myself. Dad was very precious and although had been poorly for some time this made his passing no easier to bear. The cortege was brilliant on the day, please thank all you staff.
Please accept my sincere thanks for your kindness, respect and professional attitude to the way you handled my brothers funeral service. You made a very sad and emotional day pass without any problems. once again a huge thank you.
We would like to thank you all for your total professionalism, support and organisation of my mums funeral. You helped to make the whole process more bearable and provided the care and support needed. The funeral service was beautiful as said by by all who attended.
Just a note to thank all at Bennetts Funerals for the care and dignity afforded to our mother at Chelmsford crematorium. Special thanks to Lee for the arrangements and to Howard for directing on the day.
I would like to write more formally but I hope that you will excuse my using email at this time. I just wanted to thank you and all of the Bennetts team for a truly outstanding job. You dealt with all of us in the family of our late husband and father Tom with sensitivity, care, compassion and efficiency (those last two are not a combination that I expect often to write). From the very first telephone contact, through the initial meeting in your offices, during the frequent follow-up calls and then on the day itself every single encounter with any Bennetts team member was handled by you with courtesy and grace.
In our first face-to-face meeting you said something along the lines of ‘leave it to us’ and we quickly came to realise that we could do just that. At a very difficult time for all of us you gently guided us to make the right decisions. We felt secure in the knowledge that everything was going to be taken care of correctly and with dignity. We cannot thank you all enough for all that you did. You may not know it but our father-in-law/grandfather, Dr William Quennell, was a good friend of Arthur Bennett’s for many years. Both of them would be proud to know how well you took care of the arrangements for Tom Quennell’s (Dr Quennell’s son’s) funeral.
I just wanted to thank you for everything you have done for Dad over the last weeks. You have been immensely kind to Dad and the service provided by Bennetts Funerals was excellent. The way you all treated the family and the respect given to Mum was really appreciated.
Dear Bennetts Funeral Directors, You arranged my fathers funeral on 18th June 2014. My fathers name was David Goodhew. I just wanted to say thank you for making it an effortless, efficient, caring and helpful experience all round. It was mine and my brothers first time not only losing someone so close to us, but having to make arrangements at a time when you really just want to stop, think, reflect and not have to deal with anything. I realise, it’s your job, but just want to acknowledge how well you all do every aspect of that job. Thank you so much for every thing and thanks especially to Denise (minister) and Lee (funeral director). Bennetts certainly made a difficult time much easier. Thank you all, even those who never speak/meet the customer but are so important to the whole job. Thanks Tracey
The time it has taken us to write to you in no way detracts from the sincerity of our gratitude. Liz and I want to thank you and your fabulous team for guiding us through the maze of funeral arrangements. Especially as it was uncharted territory for us (and the necessity to make decisions on mum’s behalf). Our lives were completely shattered and our emotions were raw, but you comforted us with your calm, professional manner and gently offered your advice in your pragmatic way – without ever rushing us. It was SO reassuring knowing that we could contact you at any time, while we were floundering around choosing venues, hymns and photos! We would also like to thank Tony for being absolutely marvellous on the day. Like all your staff, he was deferential but friendly; professional but approachable. And he took all the angst out of the occasion for us. The ceremony was perfect – dignified, personal and unhurried. It set the pace for the rest of the day. Liz and I have received many compliments about the day, which has been heart warming and gratifying. But we cannot take all the credit, as most of it belongs to you. Thank you for helping us give our darling Dad the day he SO deserved, decorous, commemorative and special.