Support & Advice for the Bereaved
Support and Practical Advice for the Bereaved.
After the death of someone close it can be difficult to know who to turn to, what to do and when. The Bereavement Advice Centre can give you information and advice on the practical issues following a death.
Many things need to be done and it can be difficult to know where to start, how you need to do things and what is required to complete the various tasks. The Bereavement Advice Centre can help put the jigsaw together for you – of what needs to be done and in what order.
Their advisers will address your individual circumstances across a wide range of topics, including how to register a death, arrange a funeral, and obtain post mortem results and which organisations to inform after a death. For more complex or unusual questions, they will always research the issue further, and call you back with the necessary information and the possible courses of action.
If you need help finding support from an appropriate organisation, they can point you in the right direction. As well as helping the bereaved, they give advice to people who are thinking ahead to their own death, those who are dying and their carers.
They will also assist with money-related issues, such as how to pay for the funeral and tax. Many people call to find out if they are entitled to any financial support after a death. We explain the criteria for Bereavement Benefits and the Social Fund funeral payment and how to apply for them. They will guide you through how to cancel any benefits or pension that the person who died was receiving, to avoid inadvertent overpayments that would have to be paid back to the government or local authority at a later date.
The other leading reason for people to contact the Bereavement Advice Centre is because they do not understand what probate is, whether or not they will need to go through the process and how to go about it. Probate can be time-consuming and complex, but they can help by explaining the options available to you, and if you wanted to complete probate yourself, they will send you a free guide.
The Bereavement Advice Centre has a free national helpline which is available Monday – Friday 9am to 5pm (except bank holidays) with an answering machine at other times.
The number is 0800 634 9494.